Frequent Questions Everything you need to know for a seamless stay at Fulham Pier Hotel.

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check- in or late check-out may be available upon request and subject to availability. Additional fee may apply.

The Fulham Pier Hotel is located along the River Thames in a highly sought-after Fulham neighbourhood in South West London. Postcode (zip code) is SW6 6HH. It’s easily accessible by public transport, with nearby stations including Putney Bridge (by District Line) or Putney Station (by National Rail).  

Within easy reach of Chelsea and Kensington.

Our picturesque riverside location places you at the heart of London’s most prestigious neighbourhoods. Depending on traffic, by car it is only:

16 minutes – to Harrods 

15 minutes – to Royal Albert Hall  

25 minutes – to Buckingham Palace 

12 minutes – to Kensington Palace 

15 minutes – to Sloane Square 

14 minutes – to Victoria & Albert Museum 

15 minutes – to Saatchi Gallery 

10 minutes – to King’s Road 

15 minutes – to Duke of York Square 

15 minutes – to Natural History Museum 

23 minutes – to Hyde Park Corner 

25 minutes – to Westminster Abbey 

15 minutes – to Battersea Park 

11 minutes – to Chelsea Harbour

Yes, all rooms have air conditioning.

The best way to contact us is by sending an enquiry through the form on our Contact Page. This ensures we receive all the necessary details and can get back to you as soon as possible.

By Underground 

From Putney Bridge Underground Station (District Line) – 0.7 miles

The closest station, Putney Bridge, is approximately a 10 – 20 min walk from Fulham Pier. Exit the station, turn left and follow the road (Ranelagh Gardens) then take a left at Gonville Street, cross over to enter Bishops Park. Follow the path through Bishops Park, along the river until you reach the destination. 

From Hammersmith Underground Station (Hammersmith & City Line/ Circle Line/ Piccadilly Line/ District Line) – 1.4 miles 

Hammersmith station is approximately a 35 minute walk. Exit the station and turn left, at the junction turn right passed the Swan pub then turn right onto Fulham Palace Road, after 0.3 of a mile turn right onto Chancellor’s road, walk to the end of the road then take a left onto the Thames path and continue for 20 minutes, along the river until you reach the destination. 

Accessible transport 

The nearest Tube stations with step-free access from the platform to the exit are Hammersmith (Hammersmith & City Line) and Wimbledon. For more information, please call Transport for London on 0843 322 1234 or textphone 020 7918 3500. 

By Rail 

From Putney Train Station (South West Trains) – 1.2 miles 

The closest mainline railway station to Fulham Pier is Putney, located on Putney High Street, south of the River Thames. 

Exit the station and turn right, continue walking until you reach Putney Bridge at the end of the high street. Cross the bridge, go down the stairs on the left-hand side of the road to enter Bishop’s Park. Once you’ve entered the park, follow the path along the river until you reach Fulham Pier. The station is 17 – 35 min walk from the pier, passing many shops, bars and ATM machines en route. The station can be easily reached by train from other railway hubs, including Clapham Junction (5 min) and Waterloo (13 min). 

By Bus 

From Kingston-upon-Thames bus station 

Take either the number 85 or C4 bus to Putney Bridge. The pier is approximately 10 – 15 min walk from Putney Bridge. 

From Hammersmith Bus Station 

Catch the following bus which runs down Fulham Palace Road: 220. 

From Putney Bus Station 

Catch either the 74, 424 or the 220 to Fulham Palace Road. 

From Chelsea Bus Station 

Catch the 430 or 74 which runs down Lillie Road. 

For further details can be found on the Transport For London website. 

By Bike 

If you are planning to cycle to Fulham Pier, you will find bicycle storage racks located in Bishops Park, just behind the Putney end of the pier. Transport For London’s Cycling Journey Planner is a useful resource for planning your trip to and from the pier. 

By Foot 

Transport for London’s Walking Journey Planner is a useful resource for planning your trip to and from the pier. 

By Boat 

Transport for London operates a scheduled service from the piers at Blackfriars & Embankment, terminating at Putney. The trip takes just under an hour, and you should also allow an additional 20 – 30 min to walk the final leg of the journey to the pier. There are scheduled arrivals at Putney Pier at 18:15 and 19:20.A full adult fare is £8.25, reduced to £5.50 with a valid travelcard. Please note that the riverboat service does not operate on weekends or public holidays. Further information can be found on the Transport For London website. 

We can arrange private airport transfer services upon request. Please contact our Front Desk Team at least 48 hours in advance to book your airport pick-up or drop-off service. You can reach out to our Front Desk Team directly by email – stay@fulhampierhotel.co.uk 

• By Tube: Take the Piccadilly Line to Hammersmith, then change to the District Line to Putney Bridge station (approximately 45-60 minutes). 

• By Taxi: A licensed taxi takes approximately 30-45 minutes depending on traffic.  

• By Private Transfer: Pre-booked private transfers available through the hotel. Please contact our Front Desk Team directly by email – stay@fulhampierhotel.co.uk

• • By Train: Take the Gatwick Express to Victoria Station (30 minutes), then District Line to Putney Bridge station (total journey 60-75 minutes). 
  • By Taxi: Direct taxi journey takes approximately 60-90 minutes depending on traffic. 
  • By Private Transfer: Pre-arranged hotel transfers available. Please contact our Front Desk Team directly by email – stay@fulhampierhotel.co.uk

• By DLR and Tube: Take the DLR to Bank, change to Central Line to Bond Street, then Jubilee Line to Westminster, then District Line to Putney Bridge (approximately 60-75 minutes). 

• By Taxi: Direct taxi journey takes approximately 45-60 minutes depending on traffic. 

• By Private Transfer: Hotel can arrange private transfers.
  Please contact our Front Desk Team directly by email – stay@fulhampierhotel.co.uk

Riverside Market (Level 0) 

10 different restaurants offering casual bites and international cuisines 

The Market Bar for riverside drinks 

Brasserie Constance (Level 1) 

Refined dining with modern British cuisine by Michelin-starred chef Adam Byatt 

Over 200 wine selections 

Flo – an intimate bar with panoramic Thames views 

Thames Bar, Water Edge dining venue 

Lighthouse Social Private Members’ Club (Levels 3-5) 

The River Bar Lounge – main bar 

The Bridge Bar, Lillie’s 

The Hammersmith Bar & Terrace

Curated events, art exhibitions, and live music performances 

Spa & Wellness (Levels 0-4) 

Treatment rooms and spa café 

Sauna and mind & body classes 

Panoramic river-facing views 

Opening Winter 

Rooftop Infinity Pool (Level 4) 

15-meter heated infinity pool open year-round 

Loungers with breathtaking Thames views 

Opening Winter 

Events & Entertainment 

Year-round cultural programming 

Interactive 10-meter screen with art installations and games 

Family workshops and live performances 

Private Hire Spaces 

Available across multiple levels for intimate gatherings and special events 

Although Fulham Pier is accessible by car, the site sits within a residential on-street parking permit zone. Additionally, access to the surrounding streets on a match day is restricted by a Traffic Management Order. We strongly recommend using public transport to reach Fulham Pier. 
 
If you do wish to drive here, there is a one-hour maximum stay policy for non-residential pay-and-display visitors between 9am and 9.30pm on all Monday-to-Sunday match days, including Bank Holidays. 
 
On non-match days, the controlled hours will remain as Monday to Saturday 9am to 5pm. For more information, please visit the Hammersmith and Fulham parking page or refer to this map for details of parking restrictions in the borough of Hammersmith and Fulham. 

While the hotel itself does not have its own restaurant, guests have access to plenty of exceptional dining options at Fulham Pier, which our hotel is adjacent to. Fulham Pier features numerous dining venues ranging from light bites to elevated dining with stunning river views, as well as several bars serving different cuisines and offering a selection of fine wines and cocktails. Hotel guests also have exclusive access to Private Club (Lighthouse Social) rooftop bars and a series of dining spcaces. 

Our hotel front desk team is happy to assist with making table reservations and providing recommendations based on your dining preferences. Please contact us at stay@fulhampierhotel.co.uk or speak with our front desk upon arrival. 

We do not have an on-site gym at the hotel. However, there are several excellent fitness facilities nearby. Please reach out to us at stay@fulhampierhotel.co.uk for recommendations on the closest gyms and fitness centers in the area.

Yes, the hotel will feature a wellness area including spa treatments by appointment – spa is anticipated to open in winter. There is no confirmed date yet, so we would recommend to reach out closer to the time. Alternatively, we recommend following the hotel on social media, signing up to newsletters or checking hotel website for latest updates.

The hotel features River Rooms, Suites, and a Penthouse. Each room is designed with comfort in mind and offers views of the River Thames. More information about room types can be found here. 

Yes, all of our rooms have incredible views over the River Thames. Most rooms and suites also feature a private balcony. 

Yes there is.

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Breakfast is included with most room packages when booking direct on Fulham Pier Hotel website as part of direct booker benefits, but please check your specific booking details or contact the front desk to confirm.

Our attentive housekeeping team provides daily service to ensure your room remains immaculate throughout your stay. Each day, we carefully refresh your space with thoughtful touches that reflect our commitment to exceptional comfort. Fresh linens are provided every third day as part of our sustainable luxury approach. 

If you prefer a different schedule or have specific preferences for your housekeeping service, simply let our front desk team know, and we’ll be happy to tailor the service to your needs. You can reach us at stay@fulhampierhotel.co.uk or speak with our team directly during your stay.  

Yes, we offer complimentary luggage storage before check-in and after check-out.

We would be happy to receive packages on your behalf. Our front desk team will securely store your delivery until arrival, or deliver it directly to your suite if you’re already with us.

Simply ensure the package includes your name and reservation details, and our team will handle the rest with care.

For special handling requirements or delivery notifications, please contact us at stay@fulhampierhotel.co.uk.

Our front desk team are happy to assist with bookings, transportation, and recommendations for dining and attractions in the area.

You can modify or cancel your reservation by contacting the hotel front desk team, if you booked directly, or by contacting a third-party online travel agency if you booked through them. 

We accept all major credit/debit cards and contactless payments.

Check-in is from 3:00 PM and check-out is by 11:00 AM. Early check- in or late check-out may be available upon request and subject to availability. Additional fee may apply.

Cancellation policies vary depending on the rate chosen. Typically, free cancellation is available up to 48-72 hours before arrival. Please refer to your booking confirmation for details. Guests who book direct on Fulham Pier Hotel website benefit from premium cancellation policy. 

Unfortunately, pets are not allowed, with the exception of registered service animals.